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Wipro BPS Hiring Freshers Tech Support Associate on Sep 2015 @ Kolkata

India, West Bengal, Kolkata
Published 8 years ago
ID #19163
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Wipro BPS Hiring Freshers Tech Support Associate on Sep 2015 @ Kolkata
India, West Bengal, Kolkata,
Published 8 years ago

Description

Company Name  Wipro


Companywww.wipro.com


Experience    0 – 5 Years


SalaryRs.1,50,000 – 2,75,000 P.A


QualificationAny Graduate


SkillsMS Office


Job RoleTech Support Associate


Job LocationKolkata


Job TypeApply


 Last date to applySep 2015


About Company :


Our industry leading process platform Base enables our customers to run standardized and efficient operations. Our clients gain insights, business growth, and measurable business impact through pre-built process asset based solutions, industry focused platform BPO solutions, and integrated IT BPO services. Our expertise lies in: Pre-built Process Asset Based Solutions – With a focus on process improvements and business outcomes we have developed over 25 productized solutions based on process assets through a dedicated solution development organization. Industry Focused & Platform Based Solutions – Leveraging Wipro assets in Cloud, Mobility, and Alliances we provide integrated IT and BPO SLAs and innovative pricing/commercial models for our key clients.


 


Description :



  • International Voice Hardware Support & Customer/Tech Service Process

  • Troubleshooting & Remote Support to International Clients over the phone

  • Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)

  • Inbound premium opening (No Outbound Scam or Sales)

  • Candidate should possess excellent communication skills in English with ability to manage customer

  • conversation ensuring confidence, clarity and ability to build rapport for Voice Process

  • Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)

  • Should be flexible to work in Night Shifts, as per business requirement


Eligibility :



  • Fresher & Experienced candidates (18-45 years of age)

  • Undergraduates & Graduates, both are eligible

  • BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible

  • Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred

  • CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible

  • Candidates pursuing any regular course or any of the above course are NOT eligible

  • Candidates pursuing or completed Distance MBA/PGDM are eligible

  • Ready to work in Night Shifts


Fresher & Experienced candidates (18-45 years of age) :


 




    • Undergraduates & Graduates, both are eligible

    • BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) and technical graduates are eligible for Tech-support Voice only

    • Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred

    • CA, CS, PGDM, MSc IT, M.Tech, MBA, MCA etc. (or equivalent) are NOT eligible

    • Candidates pursuing any regular course or any of the above course are NOT eligible

    • Ready to work in Night Shifts



Apply Now

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    Anonymous
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    Listing location

    India, West Bengal, Kolkata